Last updated: September 28, 2026
Our Commitments to You
At Timelinedeal, we believe that a clear and honest shopping experience is just as important as the products we sell. The following commitments describe what you can expect from us every time you place an order.
Transparent Pricing
The price you see at checkout is the price you pay. We do not charge sales tax. There are no hidden fees, no surprise charges, and no additional costs added after you confirm your order. Every amount is shown clearly before you complete payment.
Free Shipping Within the Contiguous 48 United States
We offer free shipping on every order delivered within the contiguous 48 United States. There is no minimum order value required. We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, P.O. Boxes, APO/FPO addresses, or international destinations.
Clear Delivery Expectations
Orders placed before 2:00 PM Central Time on business days are processed the same day. Our warehouse requires 1–2 business days to prepare and dispatch your order. Carrier transit time is estimated at 3–5 business days depending on your destination state. We state these timeframes clearly so you know what to expect before you buy.
Free and Simple Returns
If you are not satisfied with your purchase, you may return eligible items free of charge within 30 calendar days of delivery. We do not charge restocking fees, return handling fees, or replacement fees. Refunds are processed within 1–2 business days of receiving your return and credited to your original payment method within 7–10 business days.
Responsive Support
Our support team is available Monday through Friday, 9:00 AM – 6:00 PM Central Time. You can reach us by email at info@timelinedeal.my or by phone at +1 903-439-7458. We respond to all inquiries within 1–2 business days.
Secure Payments
All payments are processed through a secure SSL encrypted connection. We accept Visa, MasterCard, and PayPal. We do not store your full payment card details on our servers.
Honest Product Information
We describe our products accurately and avoid exaggerated claims. Product descriptions are provided for general information. If you have questions about a specific product before ordering, please contact us and we will provide the information you need.
Your Privacy
We collect only the information necessary to process your order, provide customer support, and improve our website. We do not sell your personal information. Full details are available in our Privacy Policy.